Refund policy

Return & Refund Policy

At My Beauty Supply Plus, we take great pride in offering high-quality hair products and wigs. Due to the nature of our products and for the health and safety of all our customers, all sales on wigs and hair products are final. We do not accept returns.

Exchanges We understand that sometimes things don't go as planned. If you are unsatisfied with your purchase, we offer exchanges for store credit only, subject to the following conditions:

  • Item must be unused, unaltered, and in its original packaging
  • Exchange request must be made within 7 days of purchase or delivery
  • Items showing signs of use, styling, or removal from packaging cannot be exchanged

Damaged or Incorrect Items If you received a damaged or incorrect item, please contact us within 48 hours of delivery at:

We will work with you to make it right.

Final Sale Items All wigs, hair extensions, braiding hair, and hair care products are final sale and not eligible for return or exchange unless damaged or incorrect.